Privacy Policy

This privacy policy discloses the privacy practices for (www.souldeo.ca). This privacy policy applies solely to information collected by this website. It will notify you of the following:

1 What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2 What choices are available to you regarding the use of your data.

3 The security procedures in place to protect the misuse of your information.

4 How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing.

We are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, apart from third party interfaces within the website.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via our email address or contact form:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.

 Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at souldeo@gmail.com.

Cookies

We use "cookies" on this website. A cookie is a piece of data stored on a website visitor's hard drive to help us improve your access to our website and identify repeat visitors to our website. For instance, when we use a cookie to identify you, you may be prompted to contact us in our efforts to better serve our customers. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website. Usage of a cookie is in no way linked to any personally identifiable information on our website. Most browsers enable cookies by default.

Some of our business partners may use cookies on our website (for example, Google). These cookies may be used in Google Analytics Advertising Features such as:

- Remarketing with Google Analytics

- Google Display Network Impression Reporting

- Google Analytics Demographics and Interests Reporting

- Additional Integrated Services that require Google Analytics for data collection

These cookies will track which webpages you used to link into our platform, for example clicking on a link from Facebook, or Google Adwords. This allows us to better recognize where our visitors are coming from and allows us to tailor our advertising in a more effective manner.

We will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature unless we have robust notice of, and your prior affirmative (i.e., opt-in) consent to, that merger.

Opt Out

You may opt out of cookie gathering by disabling cookies on our website. Additionally, you may opt out of Google Analytics by following the instructions found here.

Google’s Privacy Policy

If you have questions about the Google Privacy Policy, it can be found here.

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.