FAQ

Why choose SoulDeo?

We are proudly a small batch, all natural company that believes in the best for each body. We believe that using natural products should not be at the cost of a great working or great smelling product!  

SoulDeo is dedicated primarily to creating luxurious, 100% natural, vegan and cruelty-free cream-to-powder deodorant.

We also offer natural dry shampoo, some amazing smelling perfume oils and shower mists!

 

What do I need to know about Natural Deodorant?

Natural deodorant is a GREAT CHOICE for your body! Your skin is your largest organ, so great product ON your body is just as important as great product IN your body!  

We have tweaked our formula and worked hard to be one of the best natural deodorants out there! If you've just decided to make the switch to natural deodorant, first of all, GREAT DECISION! Your body will thank you!

 

How much is too much/how do I apply Deodorant Balm?

Natural deodorant balm goes a long way! One pea-sized amount is enough to keep you smelling great. Gently apply and completely work into each armpit for the best results.

 

Can I apply this deodorant in other areas?

Yes! You can actually use this anywhere on your body! Most popular suggestions: ~anti-chafing~under breasts~foot deodorant~

 

Stick or jar? What's the diff?

The jar is a nice cream-to-powder formula! It's been our tried, tested and true product from the beginning. It also comes in a reusable glass jar!

The stick formula glides on like smooth perfection, and works like a charm! The packaging is fully recyclable!

 

How long should my deodorant last?

With normal use, your deodorant should last between 3 - 6 months.  Heavy use will likely result in 2 - 4 months per deodorant.

Our products typically expire after 12 months. At SoulDeo we do not use any type of chemical preservative to extend shelf life, so we recommend using the product within 6 months of purchase.

 

I have sensitive skin!

We would hate to leave anyone out, and we know that baking soda (magnesium free) is often an irritant for those with very sensitive skin. We have a BAKING SODA FREE formula in Orange and Lavender or Scentless that is perfect for delicate skin, and still works great because it's packed with magnesium! We also carry a scent free deodorant option.

 

Do you make anything unscented?

You bet we do! We have a natural Coconut and Shea formula for those with aversions to additional scent. It's light, natural coconut smell is great for everyone. This product is also baking soda free, and magnesium enriched!

 

What if I'm a REALLY heavy sweater? 

Activated Charcoal is your BFF! We have 3 options that have this incredible agent to give it an additional line of defense against sweat and odour. 

 

My Deodorant Balm is hard! What do I do?

Our products are made using natural butters and oils, so temperatures can affect the consistency of the product. If the balm is in a warm room approx. 21-23 degrees, it's soft and creamy, but if it gets cold anywhere it can harden up. Just give it a mix! Take a small spoon or spatula and work it in until it starts softening up into a creamy texture.

 

Tell me about activated charcoal!

Activated charcoal can absorb 1000 times its own weight in moisture, so it's an amazing ingredient in our products! It is great at drawing out toxins in the body, is gentle on skin and naturally neutralizes odor.

 

What is your return policy?

We're so happy you chose to try us out! 

We offer a 30-day return/exchange policy on unopened products. Product can be shipped back in new condition at the customer's expense. Since we make all of our products in small batches, we cannot offer refunds or exchanges on opened product.

We also offer trial sizes, so you can try out our products before committing! 

Keep in mind when switching to natural deodorant there may be a 2 week detox period! This is your body getting RID of unwanted toxins! Stick with it and you won't regret it!

Our customers are the reason we do this. We'd love to hear from you if you do have any concerns! Please feel free to contact us and we’ll do our best to find a solution.

 

Where do you ship and what's the cost?

We currently ship to Canada and the USA at a flat rate of $10! If your order is over $50 it's FREE! 

Or if you are local (Winkler or Morden MB) you can select the option for free in town delivery!

 

Where can I get it?

 See our Stockists page.